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PERMAGOV privacy policy

This privacy policy ("Policy") provides information on how we collect and process personal data when you visit (“Website”). Users should read, understand and accept the terms set out below when creating an account on the Website or using any of the services provided via Website. If a user has not done this, or does not agree with the contents of the Policy, that user should not create an account on the Website and should not make use of any of the services provided via Website.


21c Consultancy Ltd. operates and is the site's Controller according to the General Data Protection Regulation (GDPR). 21c Consultancy takes the protection of your personal data very seriously. We process personal data that is collected when you visit the Website in compliance with all applicable data protection regulations. Your data will neither be published by us nor passed on to third parties without authorisation. Below we explain what data we collect during your visit to and how exactly it is used.

What type of information do we collect?

We receive, collect and store any information you enter on our  or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information, including name and email, as well comments, feedback, and personal profile.


The use of certain offers on our website such as newsletters, blogs and events may require prior registration and further processing of personal data, for example long-term storage of email addresses, user IDs, and passwords. Such data will only be used if you have provided them to us and have given your express consent in advance.


How do we collect this information?

When you interact with our Website through the blog, contact form and subscription form, as part of the process, we collect personal information you give us such as your name and email address. Your personal information will be used to be able to get in touch with you after your initial outreach.


Why do we collect it?

We collect personal and non-personal information for the following purposes:

  • To provide users and visitors with any necessary feedback

  • To interact with and keep interested parties updated on the progress of PERMAGOV project through newsletters, mailing lists and other data collection tools e.g. surveys

  • To be able to contact users and visitors with general or personalised service-related notices and promotional messages

  • To create aggregated statistical data and other aggregated and/or inferred non-personal information which may be used to provide and improve our services 

  • To comply with any applicable laws and regulations


How do we store, use, share and disclose our site visitors' personal information?

PERMAGOV is hosted on the platform. provides us with the online platform that allows us to display information about the project and provide services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall.  


How do we communicate with site visitors?

We may contact you to send updates about PERMAGOV, to notify about or troubleshoot problems with your account used to become a site member, to resolve a dispute, or as otherwise necessary to contact you to enforce any agreement we may have with you. For these purposes we may contact you via email or any other means that you make available to us.


If you contact us through the contact options offered, your details will be saved so that they can be used to process and answer your request. Without your consent, this data will not be passed on to third parties.


Use of cookies

Cookies are small pieces of data stored on a site visitor's browser. The use of cookies increases the user-friendliness and security of the Website. Cookies are typically used to keep track of the settings users have selected and actions they have taken on a site. Essential cookies are used for important reasons, such as

  • To improve services provided on the Website

  • To provide a great experience for visitors

  • To identify registered members i.e. users who registered as site members

  • To monitor and analyse the performance, operation and effectiveness of Wix's platform

  • To ensure the platform is secure and safe to use


As a site visitor you can choose to accept or decline non-essential cookies through a cookie banner displayed on the home page. To learn more about cookies visit


Privacy Policy updates

We reserve the right to modify this Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately after being posted on the Website. All updates will be reflected here so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 


Questions and your contact information

If you would like to access, correct, amend or delete any personal information we have about you, you are invited to reach out to us via the contact form.


Intellectual Property

Users of the Website may download or print copies of any and all materials on the Website for personal use. None of the information on this Website may be copied, distributed or transmitted in any way for commercial use without an explicit written consent from 21c Consultancy Ltd. For any materials downloaded from this Website, source and references must be acknowledged.



The material on this Website is provided for general information only. 21c Consultancy Ltd. makes no representations or warranties as to the accuracy or completeness of any materials and information incorporated thereto and contained on this website. 21c Consultancy Ltd. has a policy of continuous improvement of its communication and reserves the right to make improvements or changes to the online content without notice.


The use of the material (or any information incorporated thereto), in whole or in part, contained in this Website is the user’s sole responsibility. 21c Consultancy disclaims any liability for any damages whatsoever including, without limitation, direct, indirect, incidental and/or consequential damages resulting from access to the website and use of the materials provided therein.

Funded by the European Union
UK Research and Innovation funding

PERMAGOV has received funding from the European Union's Horizon Europe research and innovation programme HORIZON-CL6-2022-GOVERNANCE-01-03 under grant agreement No 101086297, and by UK Research and Innovation under the UK government’s Horizon Europe funding guarantee grant numbers 10045993, 10062097, 101086297.

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